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X Series

1 platform = 0 complexity.

Meet 8x8 X Series—our easiest-to-use and most-reliable cloud communications platform.

With X Series, discover the advantages of using one platform for all business communications. Offering voice, video, chat, and contact center all on one cloud platform, X Series delivers reliability and allows customers to stop paying for, administering, and maintaining separate audio and video-conferencing applications. Predictable, low fees can slash total cost of ownership (TCO), as can an easy-to-deploy, cloud-based solution.

8x8 Series Solutions

X Series offers plans that you can mix and match to address your diverse needs in an extremely cost-efficient manner.


Integrated Communications

X2 provides your employees with:

  • One click from chat to voice to video meetings
  • Company-wide team messaging
  • HD video conferencing with screen sharing
  • Integration with CRM and business applications


Smarter Global Engagement

X4 includes X2 capabilities plus:
  • Unlimited global calling for UC across 47 countries
  • Supervisor and service quality analytics
  • Streamline call handling with Switchboard Pro


Speed to Resolution

X6 includes X4 capabilities plus:
  • 4,000 minutes per concurrent agent*
  • Voice-focused contact center
  • One-click, subject-matter expert access
  • Customizable wallboards/dashboards


Customer Experience Transformation

X8 includes X6 capabilities plus:
  • Integrate voice, email, web chat, and social
  • Advanced speech and interaction analytics
  • Predictive outbound campaigns
  • Quality, collaborative performance management

See 8x8 in Action