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Contact Center

Boost collaboration with 8x8 Contact Center.

Using one global cloud communications platform—from voice and email to chat and social media—8x8 Contact Center maximizes every customer interaction.

8x8 Contact Center provides everything needed to deliver world-class customer service while significantly reducing capital and operating expenses. A single, cloud-based solution designed with customer satisfaction at its core, 8x8 puts the focus on what’s really important—customers.


  • Multichannel: One global cloud communications solution for voice, email, social, and chat
  • CRM Integrations: Use 8x8’s native CRM or integrate with Salesforce, NetSuite, Zendesk, or Dynamics
  • Speech Analytics: Capture insights for better interactions and more efficient agents
  • Worldwide Reliability: Connect globally and manage locally
  • Security and Compliance: Protect privacy and meet the requirements of FISMA, HIPAA, and more
  • Agent Productivity: Centralized scheduling, coaching, and call intervention

See 8x8 Contact Center in Action