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CI is a seasoned innovator and leading developer of cloud and premises-based voice portal solutions for the contact center. Through eONE, CI offers industry-specific and horizontal applications that streamline manual processes and enhance the customer self-service experience.


eONE Cloud Deployment Options

A Cloud Solution provides: cost reductions, streamlined operational responsibilities and flexibility including redundant sites for secured operations. Options are public, private, high availability, multi-tenant, SaaS, and consumption.

CI IVR Cloud Services

If your goal is to increase your ability to serve your customers, employ leading-edge technology, and better utilize human and financial resources, we can help.


Maximizes uptime and protects your software investment. Total Care Support has three levels to choose from, Silver, Gold and Platinum. Highlights include free software upgrades and two hours of professional services each month.