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    Total Coverage

Delivers industry-leading value and protection

ScanSource Total Coverage is so much more than a SKU number. It’s coverage that’s specific to your needs, offering the same reliability you’ve come to expect. And, you pay less than you would if you purchased coverage directly from the manufacturer, or from a competitor.

How does Total Coverage deliver more for your money than the other guys? By going far beyond support and maintenance. As you’ll see below, our value-added services and resources make your life—and your customers’ lives—much less complicated. And that’s a profitable win-win for everyone.
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INVESTMENT PROTECTION

By ensuring technology is up to date, customers’ investments are protected and downtime avoided.

  • Provides overnight replacement to continental US locations
  • Tests at 24/7 IP and ISDN facilities
  • Offers one-year and three-year coverage options
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COMPREHENSIVE SOLUTIONS

Extend reach and expand capabilities, without increasing overhead.

  • Dedicated teams deliver solution designs, network assessments
  • Professional Services Group provides implementation services
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DEDICATED SUPPORT

Certified technicians available, pre- and post-sale.

  • Pre-sale engineering, account support, contract management teams
  • Live technicians with no call queue
  • Everything you need, housed in one location
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PROACTIVE REPORTING

Increase revenue while customers retain uninterrupted support.

  • Renewals quote up to 90 days before expiration
  • Early notification lets customers budget in advance for service
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learn-more*Services may vary by individual supplier program