Digital connectivity and technology have revolutionized workplaces, and the old thought that all workers must be located on site to be productive is now a thing of the past. Individuals and teams in many trades can perform their job duties from anywhere with the right technology. For example, doctors can help their patients through telemedicine, customer service representatives can resolve eCommerce and retail problems virtually, and so on.

A flexible work model is the new normal across industries. According to FlexIndex, only 32% of companies require employees to be in the office full-time, while a full 68% offer remote work options, up from 51% in 2023.

Remote workers also report feeling more productive at home than in an office. However, there’s one key component to the success of productivity anywhere—communication. Without giving workers the ability to effectively brainstorm, problem solve, and collaborate with colleagues or customers, organizations won’t enjoy the same success as those that have modernized their communications. Here are some of the ways companies in specific verticals can benefit from an upgrade.

Education

According to LearnWorlds, the eLearning market will reach $319 billion by 2029, with remote or distance learning opportunities being adopted by universities and both public and private schools across the world. Video collaboration between educators and students is needed for most virtual programs, but limited bandwidth and lack of technology training among educators prevents some eLearning systems from being efficient (NCBI).

Government

The federal government has always been a leader in telework, but that is changing with mandates in 2025 requiring in-office work—leaving workers unprepared and unequipped. A recent report from NPR revealed that federal employees are facing a shortage of equipment, including computer monitors and Wi-Fi.

Healthcare

Telemedicine has become a much-used communication tool allowing healthcare providers to consult with patients from anywhere, but the Telehealth Resource Center recently revealed challenges that complicate wider adoption of the practice. Two of the biggest challenges were poor internet connection and lack of universal access to technology.

Manufacturing

Gone are the days when employees relied on a clipboard and pen to track inventory in a warehouse. Mobile devices allow for real-time analysis, collaboration between line workers, and more accurate inventory tracking. However, management of those devices is a weak spot for many manufacturers, who often report a greater need for cybersecurity, remote access, and support for tracking equipment data, according to the National Institute of Standards and Technology. 

Retail

Most retailers adopted eCommerce as a solution during the pandemic, and studies have proven consumers still prefer to shop online. However, most transactions occur via mobile devices, which means retailer websites must be optimized for mobile or omnichannel use through CX platforms. According to IT Pro, many retailers are struggling to implement the right technology to meet customer demands.

If an organization is considering WFA (Work from anywhere) for their employees, there are ways to support efficient productivity. Essential components are a reliable Wi-Fi and SD-WAN network, cybersecurity to protect assets, cloud computing for storage and sharing, and personal and mobile communication devices. Even then, not all quality is the same.

ScanSource can help connect partners to trusted and leading suppliers of high-quality audio and video devices, networking and security solutions, and cloud services tailored to meet the specific needs of an organization. Whether the focus is on healthcare, warehousing or another vertical entirely, our expert team has the knowledge to create modern communication solutions that support successful collaboration.