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Exactly what is Employee Experience (EX)?


From the moment they first contact a company seeking a job, every employee goes through a journey. Everything they experience on that journey—from their working environment, co-workers, benefits, and provided tools and resources—determines their perception of their employer. This journey makes up the Employee Experience, or EX as it is often abbreviated.

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Sources:

  1. TechTarget.com DEFINITION: employee experience
  2. Gartner®, Employees are Ready for a Hybrid Future; Are Employers? February 22, 2020 (document ID G00763675)
  3. McLean & Company HR Trends Report 2023, Nov 2022
  4. Shrm.org 3-things-to-know-about-employee-experience (https://www.shrm.org/hr-today/news/hrmagazine/ 0317/pages/3-things-to-know-about-employee-experience-.aspx)