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  • Frontline Workers Need Top-Notch Technology Solutions

    Posted 06/12/2020 by Wendy Thacker
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    Technology can be a first line of defense for those working on the medical, retail, and manufacturing front lines. Let’s take a closer look at some of the solutions that can make life a bit easier for the healthcare, retail, and manufacturing/warehousing workforces.

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  • Happy Customers Means More Tech

    Posted 02/28/2020 by ScanSource
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    Technology is changing the way every industry does business. In retail, technology is helping create a frictionless shopping experience. Why? Consumers are demanding it. For example, this week Amazon opened its first full-sized grocery store based on the success of its cashierless Amazon Go convenience stores. Yes, cashierless. While this may seem like a headline-making publicity stunt, it’s not. In addition to pushing the boundaries of what we consider possible in retail logistics, they’re pushing hard to implement technology to meet consumer demands. And smart retailers are taking notice.

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  • How Technology is Improving the Employee Experience (EX)

    Posted 02/03/2020 by John Harvey
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    Running a successful business isn’t just about attracting and hiring your industry’s top talent; it’s about ensuring that your employees, once hired, are bringing the best versions of themselves to work each day. From offering workers opportunities to improve their wellness, to ensuring their daily safety and enabling seamless remote work capabilities, there are dozens of ways that companies can enhance the overall employee experience.

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  • Entertainment Venues Using High Tech Solutions to Keep Up with Customer Expectations

    Posted 10/01/2019 by Frank Blackwell, VP Sales
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    Imagine missing your band’s favorite song at a concert, the unexpected game-changing homerun at the ballgame, or the critical turning point in the movie that everyone will be talking about for days – all because you stepped out to stand in line for popcorn and soda. To avoid this disappointment, when Avengers: Endgame – a three-hour movie – debuted, major news outlets went as far as to publish articles about the best time to pop out without missing too much action. But unless nature calls, why leave the comfort of your seat and risk missing anything at all? To provide superior experiences to their guests, some theaters are beginning to use mobile POS terminals or apps that allow consumers to have concessions delivered straight to their seat, and concert venues and sports stadiums are following suit. After all, a happy customer is more likely to become a repeat customer.

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  • How Pay-at-the-Table Solutions Can Pay Dividends

    Posted 09/04/2019 by Brenda McCurry
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    It’s no secret that a restaurant’s success is dependent on its ability to offer the best customer experience possible. In today’s digital world, one hiccup can lead to negative reviews on social media, and even the best food and service can be undermined if the final component of the meal – paying the bill – goes awry.

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  • Zebra + ScanSource, global leaders in the warehouse space

    Posted 04/04/2019 by Lindsay Draus
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    Warehouse environments—or any rugged environment, for that matter—present specific business challenges that must be addressed. Warehouses, for example, can be inefficient, especially when there are major jumps in volume that occur before systems and infrastructure can be updated. And higher customer demand can take its toll on warehouse employees, as they try to keep up while using outdated processes and technologies. These issues can cause errors in processing orders, increased labor costs, and inferior efficiency—all of which can lead to reduced customer satisfaction. When customers aren’t happy, they often seek new partners they believe will provide better quality service.

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  • Not just rugged tablets – the RIGHT rugged tablets

    Posted 02/01/2019 by Lindsay Draus
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    We’ve all heard about and read about the arguments for rugged tablets versus consumer tablets. Shoot, most have us have even made these arguments to peers and end users alike. Your ScanSource sales rep can tell you that rugged tablets are designed to withstand the torturous environment of the workplace versus the chaotic backseat of the carpool minivan. And, of course, ScanSource offers a full range of Zebra rugged tablets that not only have features such as reinforced screens, durable bodies, and waterproof resilience, they also boast many of the features regular tablets offer, such as bright and vibrant touchscreens, huge collections of apps, and easy-to-carry designs.

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  • Sometimes playing it safe is the biggest risk of all

    Posted 07/31/2018 by Kristen Baker
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    There’s no constant like change—especially where technology is concerned—and the OS LTE migration proves it. So, it’s time for your customers to loosen their firm grasp on their legacy devices, because holding onto these products can hold them back. But, the good news is change doesn’t have to disrupt business.

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  • Do I Have to Unplug to Find Balance?

    Posted 09/13/2017 by Ashlee Kittel
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    In years past, unplugging was a simple, easy to perform action -- grab a cord and yank! We unplugged appliances while on vacation, we unplugged video game systems to troubleshoot and we unplugged curling irons to avoid fire hazards. These days the unplugging ‘movement’ isn’t quite as literal and the ‘cords’ associated with the action are attached to our psyches. Unplugging now refers to a conscious detachment from technology, often through digital detoxes or weekend...

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