• Why customer relationships and experiences are now top of mind... for every business

    Posted 10/10/2018 by Casey Huffling

    Call it customer experience, or the trendier CX. It really doesn’t matter. What matters is that the experience a business creates for its customers is increasingly important to its bottom line.

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  • All You do is Win, Win, Win! With ScanSource and Mitel’s Beyond Expectations program

    Posted 09/26/2018 by Samantha Metlon

    What would you say about a program that gives you the tools and insight to help you be more successful, and then rewards you for that success? And we’re not talking mere trinkets you understand. We’re talking about legendary parties, thousands of dollars in marketing, and business-building trips to some of the most amazing destinations in the country. Would you say a program like that goes beyond expectations? So would we… in fact, we have!

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  • Trends in the rugged mobility market, and how a recent acquisition could affect them

    Posted 09/25/2018 by Kristen Baker

    According to a rugged-tablet-sector, worldwide forecast in ReportLinker, “experts estimate the worldwide rugged tablet market to increase at a compound annual growth rate of ~6.8 percent during 2018–2022. The same report also says there’s increasing demand in the defense market, a customer preference for feature-rich devices, and that one market challenge is the high initial-procurement cost of rugged tablets.

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  • How an on-demand economy and productivity go hand in hand

    Posted 09/19/2018 by Casey Huffling

    When you research what customers want now, and in the future, it becomes quite obvious they expect one thing above all others: complete solutions. So, they want to do business with companies that help create those solutions as painlessly and effectively as possible. As the center of the solution delivery channel, ScanSource is the ideal choice—especially in an increasingly on-demand economy (aka, ecommerce) that’s a driving force behind the expansion in warehouse and distribution centers.

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  • How to Decide Which Products and Services Make Sense for Your Business

    Posted 03/30/2018 by Jennifer Clark

    You’ve probably been there before: meeting with a customer who mentions a new technology or product and you’re not familiar with it. Or they want to know when XYZ will be available to them. Only you’ve never heard of it or haven’t yet had a chance to dive deep into the specs and training on said-product.

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