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  • Why Healthcare Technology is Never a Purchase

    Ansley Hoke
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    It’s a fair bet that no patient has ever gone to their healthcare provider and said, “I need to buy an x-ray” or “I’m shopping for casts.” People go to the emergency room, or make an appointment to see their doctor, because they have a problem. They might be experiencing pain, shortness of breath, fatigue, or another pressing issue. And while ultimately there will be payment for services and products, most medical professionals would never consider their patients to be customers. Rather, patients go to their healthcare provider, the medical expert, to diagnose and advise them of what they need to treat their symptoms, to cure their illness, and solve their problem.

  • Social Distancing or Physical Distancing? How ScanSource Employees Continue to Communicate and Collaborate Effectively

    John Harvey, Senior Executive Vice President, Worldwide Human Resources
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    Thanks to the widespread adoption of unified communications solutions, many of us are collaborating more than ever, just remotely. We’re swapping out in-person meetings for video calls and rely on cloud-based platforms to provide alternatives to in-person meetings. Given this new level of virtual connection, perhaps the more appropriate terminology is not “social distancing,” but “physical distancing”. 

  • From our tech experts: Ten quick tips, tricks and best practices for those working remotely

    ScanSource
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    The majority of businesses and organizations that have gone remote made the transition a few weeks ago. While many might be settled in and getting used to the work-from-home lifestyle, there are always ways to make collaborating and communicating remotely even better. Through our Go Remote program, ScanSource is working to equip our partners – and their customers – with all of the solutions, education, and resources they need to operate effectively through this challenging time. Last week, our very own Kyle DeWitt and Gerry Davis shared some of the most recent FAQs we’ve received from our partners regarding remote workforce solutions. You can read those here. This week, our teams of ScanSource Solution Architects and Intelisys Solution Engineers want to share ten helpful tips, tricks, and best practices to make communicating and working remotely easier for our partners.

  • Heightening security during an insecure time

    Coy Hollingsworth, Director, IT Security, ScanSource
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    As the number of COVID-19 cases rapidly increases, more businesses must rely on employees working from home. While this helps heighten health and safety, it also can open doors to security issues.

  • Working remotely? Here are some FAQs our tech teams have recently received that might just help make work-from-home life a little easier

    Kyle DeWitt, Vice President of Technical Services, ScanSource and Gerry Davis, Director of Solution Engineers, Intelisys, a ScanSource company
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    Thousands of businesses around the globe are navigating the current challenges of going remote, and our partners are no exception. ScanSource is working to not only equip them with all of the work-from-home solutions they need to operate at a high level, but through our Go Remote initiative, we want to enable our partners to provide the solutions their end-customers need to continue to work seamlessly and efficiently. Throughout the last few weeks, our technical teams have received some questions from our partners regarding some of the challenges they or their customers are facing, including questions about products, collaboration tools and features, bandwidth, and more. Below are some of the most frequently asked questions, along with some general tips and tricks to make remote work life more successful. We hope you find these FAQs helpful, and as always, ScanSource partners can contact their dedicated tech support team and Solution Architects at 833.231.1746 or presalestech@scansource.com. Intelisys partners can find their assigned Intelisys Solution Engineer through MyIntelisys, or by working with their Channel Manager for support.