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  • Working remotely? Here are some FAQs our tech teams have recently received that might just help make work-from-home life a little easier

    Kyle DeWitt, Vice President of Technical Services, ScanSource and Gerry Davis, Director of Solution Engineers, Intelisys, a ScanSource company
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    Thousands of businesses around the globe are navigating the current challenges of going remote, and our partners are no exception. ScanSource is working to not only equip them with all of the work-from-home solutions they need to operate at a high level, but through our Go Remote initiative, we want to enable our partners to provide the solutions their end-customers need to continue to work seamlessly and efficiently. Throughout the last few weeks, our technical teams have received some questions from our partners regarding some of the challenges they or their customers are facing, including questions about products, collaboration tools and features, bandwidth, and more. Below are some of the most frequently asked questions, along with some general tips and tricks to make remote work life more successful. We hope you find these FAQs helpful, and as always, ScanSource partners can contact their dedicated tech support team and Solution Architects at 833.231.1746 or presalestech@scansource.com. Intelisys partners can find their assigned Intelisys Solution Engineer through MyIntelisys, or by working with their Channel Manager for support.

  • The ins and outs of working from home

    Ansley Hoke, Sr. Vice President, Marketing NA, ScanSource
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    With more people working from home than ever before, there are growing concerns about work continuity and productivity. As a society, we’re accustomed to 8-to-5 workdays in offices with designated seats. But, because of environmental factors and travel restrictions, many companies are asking employees to work remotely. With this sudden shift, many managers are concerned about engagement, and companies quickly are aligning their technology resources and changing the way work is done—to keep their businesses running smoothly and efficiently while also keeping their teams engaged.

    Here are 10 valuable tips to help ease your business, and your employees, through this work-from-home transition:

  • A Message from ScanSource Chairman and CEO Mike Baur regarding COVID-19

    Mike Baur
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    Dear Partner, With all the news and concern surrounding the coronavirus pandemic and its market impact, we wanted to reach out and share our thoughts and plans.

  • Voice Guided Solutions Increase Accuracy and Efficiency

    Brenda McCurry
    Voice Solutions

    From a consumer’s perspective, there are few things more disappointing than opening a package only to find out it’s the wrong product. The buyer is left inconvenienced and empty handed, while the company also takes a hit, and is stuck paying for returns or exchanges. Voice guided solutions, however, ensure that any room for error is virtually eliminated. By notifying the DC worker that they have selected the wrong product, the employee is allowed the opportunity to correct their mistake before the shipment leaves the center. After a major healthcare provider implemented this new system, it saw a 50 percent reduction in errors, improving the accuracy to over 99.99 percent.

  • An Increasingly Cashless Society

    Cleveland McBeth
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    Money is constantly evolving. Take a family spanning three generations, for example. The oldest member, or the grandparent, grew up using paper currency for everything. The middle generation was raised using bills and coins, switched to checks for a few years, and eventually transitioned to cards. Meanwhile, the youngest generation rarely touches cash, grew up using cards, and is even comfortable utilizing mobile payments such as PayPal or Venmo. This evolution has occurred because money is a living concept, and as such, it changes based on society’s need to constantly create something that is more efficient, versatile and secure.