• How Technology is Revolutionizing the Retail Space

    Posted 06/17/2019 by Brenda McCurry
    1906-blog-hero-tech-revoutionizing-retail

    In a recent survey ScanSource conducted of SMB retailers across various business verticals, 96 percent of owner/operators said they are in charge of determining the investments their businesses must make, and 84 percent said they like trying new things for their business. SMB retailers know they are competing with big-box stores and online empires, and they look to deliver outstanding customer service in order to gain repeat business. While we have seen a rise in e-commerce over the last decade, many consumers agree that shopping in a brick and mortar store is still necessary. An online shopping experience most notably lacks one thing: the unparalleled customer experience that can be created in-store.

    Read more...

  • The Hospitality Industry of Tomorrow

    Posted 05/06/2019 by Brenda McCurry
    1905-blog-hero-hospitality-industry-of-tomorrow

    It’s no secret that the hospitality industry is booming. Valued at nearly $10 trillion, the industry employs one in eight Americans, and within five years, a jaw-dropping 10 percent of the planet’s population may be employed by the industry. So, what does that mean for resellers? In short: enormous potential. From advanced near field communications technology and scannable payments to a plethora of IoT-enabled devices, the channel is sitting atop a figurative goldmine, as long as they have the tools – and the network connectivity – to mine it.

    Read more...

  • Milestone Names ScanSource Distributor of the Year

    Posted 03/15/2019 by Tracey Boucher
    1903-blog-hero-milestone-names-scansource

    ScanSource was honored to recently be named Distributor of the Year by Milestone – a longtime ScanSource supplier and the global leader in IP video management – at the Milestone Integration Platform Symposium.

    Read more...

  • The Future of Contactless Payments

    Posted 03/11/2019 by Beatta Steffy
    1903-blog-hero-contactless-payments

    Contactless payments: think RFID cards, Apple and Samsung Pay, and smart watches. Depending on where you are in the world, you’re either familiar with and comfortable using the technology, or you’re reluctant to even give it a try. So, why the geographical differences? Chances are high that one’s willingness to utilize contactless payments stems from their government’s decision, or lack thereof, to embrace near field technology (NFC).

    Read more...

  • How to Prepare for the Rising Prominence of Working Remotely

    Posted 02/14/2019 by Brian Cuppett
    1902-blog-hero-remote-worker

    The number of U.S. employees who work remotely is on the rise, largely due to advancements and improvements in unified communications (UC) systems. In fact, a 2016 Gallup survey found 43% of respondents worked from home at least once in the last year, and the U.S. Employee Workforce report cited a 115% increase since 2005 in the number of workers who worked from home at least half of the time. So, why the rise in popularity? It turns out that the ability to work remotely benefits not only employees, but the company, too. That’s why having a discussion with your partners about the implications of working remotely represents an investment in their business and in their human capital.

    Read more...