PIVOT Mobile Healthcare Communication Solutions by Spectralink

Today's healthcare systems need crystal clear communication, speed, and efficiency, more than ever, to optimize patient wellness and staff safety. PIVOT, the wireless handset Voice over Wi-Fi technology solution by Spectralink, allows healthcare providers to tend to patient needs more efficiently.

Trusted by leading healthcare providers across the country, PIVOT's durability, long-lasting battery life, and state-of-the-art calling features make it a leader in wireless communication.

PIVOT Features for Healthcare

Designed with expansive hospital settings in mind, PIVOT allows healthcare professionals to hear and understand each other clearly no matter where they are in a building - a feature that is critical when it comes to managing patients throughout a hospital. Spectralink Voice Quality Optimization (VDQ) provides exceptional call quality that ensures busy, on-the-go staff get the messages they need - accurately and immediately so that response times are improved and patients get the treatments they need, when they need them.

Spectralink PIVOT is ideal for today's healthcare settings because of features such as:

• Smartphone-like ease of use. Designed like your clients' favorite smartphones and powered by the Android operating system that makes the user experience instantly familiar, Spectralink PIVOT is easy to learn and operate for users with all levels of technology knowledge. PIVOT integrates with the applications your clients' staffs already use, so all employees can work together. Staff members can communicate in the way that works best for them, whether that's via secure phone calls, emails, or text messages, so that message delivery speed is increased and action can be taken immediately.
  
  
• Compliance with patient data protection. PIVOT handsets protect sensitive patient information via a secure in-building network. With PIVOT handsets, healthcare staffs can access the patient and corporate data they need, while still complying with healthcare industry regulations that protect patients.
  
  
• Exceptional durability. In a fast-paced environment, durability is key to keeping tech costs low. PIVOT devices can handle dust and liquids, while also being easily disinfected so they stay clean in a healthcare setting. The handsets are designed to last for many years, making them a wise investment.
  
  
• Healthcare-friendly applications. From secure messaging capabilities and a camera, to an optional integrated, high-performance 1D/2D barcode scanner, the PIVOT handset is an all-in-one tech solution that cuts down on the hardware employees need to carry, and makes it more convenient to execute essential duties. Notification alerts integrate with patient monitoring systems to keep staff on track to deliver excellent patient care, while personal security alarms integrate with security systems to protect mobile staff and ensure patient safety.
  
  
• Adaptability to unique settings. No two healthcare settings are alike, which is why the Spectralink PIVOT is field-upgradeable for the software features your clients need. PIVOT cuts down on using IT resources, since the devices are easy to implement, integrate, and manage for any IT staff. Because IT is able to track the number of devices on the network, using PIVOT technology ensures staffs can guarantee up-time because of network monitoring.
  
  

Not only is Spectralink PIVOT beneficial for staff members in a healthcare setting, it also helps to make the atmosphere better for patients. No need for loud announcements or intrusive communication that disturb patients. Healthcare professionals are immediately notified when patients need treatment. Automatic alarms improve the safety of patients, since all staff are connected and notified. Patients get the personalized care they need, more quickly.

Learn More About How Spectralink PIVOT Can Benefit Your Clients

If you work with healthcare providers in need of a mobile communications solution or in need of improving what they are currently using, Spectralink PIVOT is easy to implement to improve healthcare operations.

When you work with ScanSource to sell Spectralink PIVOT to your clients, know you're getting a reputable ally that is here to provide you with the information and assistance you need to successfully convey the value of PIVOT products to your clients. We believe in providing businesses with the premier tools available to optimize their operations, and we're here to help you with support and training.

Spectralink PIVOT Retail Wireless Mobile Communications Solutions

From keeping inventory stocked up, to helping close a sale by giving customers instant answers to the questions they have—the world of retail is fast-paced, with many moving parts that require speedy and accurate communication.

PIVOT wireless Voice over Wi-Fi handsets from Spectralink are easy for retail staff to learn how to use, and the handsets provide the durability and reliability needed to optimally perform in a busy retail environment. Retailers that outfit their stores with technology that improves efficiency and personalization make the in-store shopping experience pleasurable, and one that improves sentiment for a brand.

Top retailers across the country use PIVOT wireless communications solutions to keep staff connected at all times, keep stores running smoothly, and improve customer satisfaction with better service. From grocery stores and household item vendors, to auto retailers and apparel stores, PIVOT devices improve teamwork and operations to positively impact customers.

PIVOT for Retail Features

Every aspect of a retailer can benefit from the use of PIVOT wireless handsets. PIVOT mobile devices provide salespeople with the resources they need to assist customers and provide them with the products that fit their needs, while they ensure stores operate optimally as inventory needs are met. Just a few of the applications of PIVOT in retail settings include:

• Secure Communication

  Salespeople who need to answer a customer's question, or who have the opportunity to present shoppers with a product that can benefit them, never have to leave the customer's side. Using the PIVOT wireless handset, secure text messages can be sent to co-workers for assistance, so that the shopping experience becomes faster and less stressful for customers.

  Security issues such as potential shoplifting threats can be quietly communicated, so shoppers are not distressed. Message copying and distribution outside the facility can be restricted, so retailers can control exactly who sees store communications, and how long messages are viewable.
  
  

• Secure Communication

  Salespeople who need to answer a customer's question, or who have the opportunity to present shoppers with a product that can benefit them, never have to leave the customer's side. Using the PIVOT wireless handset, secure text messages can be sent to co-workers for assistance, so that the shopping experience becomes faster and less stressful for customers.

  Security issues such as potential shoplifting threats can be quietly communicated, so shoppers are not distressed. Message copying and distribution outside the facility can be restricted, so retailers can control exactly who sees store communications, and how long messages are viewable.
  
  

• Sales Assistance

  For items that might be missing price information, or for customers who want to know stock levels or price comparisons, PIVOT can automatically access information about products and inventory management figures to better inform customers. By holding the customer's attention and providing shoppers with information they're looking for immediately, salespeople are more likely to help secure a sale.

  Optional barcode scanners in the PIVOT handsets allow salespeople to conduct transactions without making customers wait in a long check-out line. For products that are out of stock, a sales associate can order the items online for the customer quickly, right in the store.
  
  

• Improved Productivity and Workflow Management

  Beginning in the store's warehouse facilities, managers can use PIVOT to check stock levels and instantly alert stores to shipment or fulfillment issues. Since PIVOT integrates seamlessly with the third-party solutions retailers are already using, the wireless handset technology streamlines operations and allows employees never to miss a beat during production or on the sales floor.

  For sales associates who notice inventory is missing, but need to stay with customers, they can communicate their needs without disturbing shoppers. Reorder alerts can be issued instantly, as supplies are able to be monitored and tracked across devices.
  
  

PIVOT Wireless Solutions — Easy for Everyone to Use

PIVOT handsets have similar builds and interfaces to smartphones, ensuring every sales associate can quickly understand how to use them and successfully apply their features in a variety of settings. For especially busy times in the store, temporary and new staff hires can easily use PIVOT technology to maximize profitability for the brand. Built on the Android operating system, the intuitive design of PIVOT devices make them adaptable to diverse enterprises.

If you have clients who are retailers, implementing wireless technology within their stores helps them keep up with data-driven competitors that are making the in-store shopping experience more user-friendly. Spectralink PIVOT devices are reliable and durable, and are meant to last for years—as they are resistant to shock, liquid, or dust damage, and are suitable for multiple environments.

Manufacturing Solutions

Spectralink enterprise phone solutions are uniquely designed to cut response times, minimize production downtime, and improve overall manufacturing and production plant efficiency and productivity.

Benefits:

• Troubleshoot problems instantly
• Meet production schedules
• Improve customer service
• Streamline inventory movement
• Increase security measures
• Durable products made for industrial environments

As these solutions continue to become the backbone of successful operations, effective and timely support also rises in importance!

Learn more about Spectralink manufacturing solutions.

Skype for Business and Spectralink Are a Powerful Combination

PIVOT Offers Voice Quality Optimization (VQO) for Third-Party Voice/Video/UC Applications

Did you know that Spectralink enterprise wireless mobility solutions are currently qualified as directly interoperable with Microsoft® Skype for Business® environments? This brings industry-specific applications and UC to a mobile platform, which is key in verticals such as healthcare, retail, manufacturing, and hospitality, where mobility is a critical element in communications.

Leveraging Microsoft Skype for Business as the call control, Spectralink offers two purpose-built enterprise mobility solutions:

The benefits of mobile unified communications solutions include:

• Communicating via multiple media, using voice and video call functionality
• Presence status display
• Instant messaging
• Meeting features

View Spectralink's web seminar to learn more!