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ReBox products are new, undamaged and have full factory warranty. They arrived at our warehouse in a damaged carton, and do not meet our standards to be sold as new.
B-Stock products are functional products that may be in an impaired physical condition, missing items or both. Standard DOA return policies apply.
Specialty Items are products or services that are called out as being featured, new or end-of-life
Non-Cancelable products can not be canceled once the order is confirmed in our system.
Non-Returnable products can not be returned once they have been shipped.
"B-Stock" products are functional but cannot be sold as new, due to impaired physical condition, missing items, or both. Each unit has been inspected and
classified into one of three "Condition Codes".
Condition Codes are located in the 4th character of the ScanSource part number, in place of the standard hyphen (-). For example, if the standard
ScanSource part number for an item is ABC-XXXXX, then a part number of ABC2XXXXX would indicate a B-Stock unit of that same item, in Condition 2. Conditions are
defined as follows:
Condition 1: Functional, in very good to excellent condition (new or close to new), packaged in a generic box. May be missing some minor accessories. Minor
accessories are defined as cables, manuals, software CDs, straps, cases, Velcro strips, mounting hardware, sample media, etc.
Condition 2: Functional, in fair-to-good condition, packaged in a generic box. May be missing minor accessories (as defined in Condition 1, above). May be
missing some or all necessary accessories, including, but not limited to, power supplies, batteries, etc. Noticeable scratches, dents or scuff marks may be present.
"Rebox" product is new, physically undamaged and complete product with full factory warranty, but which arrived at our warehouse in a damaged carton,
and therefore does not meet ScanSource's quality standards to be sold as new. It has been repackaged in a generic carton and discounted.
An "X" in the 4th character of the ScanSource part number, in place of the standard hyphen (-), signifies a Rebox product.
For example, if the standard ScanSource part number for an item is ABC-ZZZZ, then a part number of ABCXZZZZ would indicate a Rebox unit of that same item.
Special Terms and Conditions:
Because Rebox product has been discounted, special terms and conditions apply: ScanSource cannot accept any return of a Rebox product unless it is
Defective On Arrival (DOA). In that case, standard DOA return policies apply, however a replacement can only be made if another Rebox unit of the same part number
is available. ScanSource will not replace a Rebox product with a new product at the same discounted price.
Orderable quantity is restricted to inventory on hand.
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