• It’s time to ho-ho-hone your customer experience for the holidays

    Posted 11/01/2019 by Wendy Thacker
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      Although the holiday season often is called the “most wonderful time of the year,” the truth is it can bring stress along with the fruitcake and festivities. From delayed flights and lost baggage, to the mad dash of people swarming the stores, to the unexpected kitchen injuries that can occur when there actually are too many cooks in the kitchen—the tension can mount. As you begin preparing your holiday to-do list, find out how the travel, retail, and healthcare industri...

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  • How Mobility is Radically Changing Healthcare

    Posted 09/12/2019 by Nell Alverson
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    Healthcare risks are frightening. A baby is misidentified at birth, or when being discharged from the hospital to go home. A patient is given the wrong medication, and has an allergic reaction. A message doesn’t get from the medical staff to a doctor in sufficient time to deal with an emergency. These are only three of the risks that can be reduced in—or even eliminated from— today’s healthcare settings, simply by using the right barcode scanner. But how do you choose the right scanner for your customer? Looking at how they’ll be employed is a good place to start.

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  • Get in the #ScanSourceFastLane

    Posted 04/10/2019 by Melissa Andrews
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    Are you looking for an unparalleled loyalty program designed to help you pull ahead of the competition? We’re thrilled to announce FastLane, ScanSource’s comprehensive program that encompasses the initiatives, training, events and tools we have available to help you drive profitable growth and increase sales engagement.

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  • Communication Security with AI

    Posted 02/18/2019 by Sami Melton
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    Artificial intelligence is a hot topic in the communications world today but it raises many questions. Is it helpful for my business? What are the security concerns? And so on. While implementing AI into the UC solution may also add some challenges, this solution has the ability to transform communications and collaboration within businesses, while also increasing employees’ productivity. AI enhances UC solutions through improved collaboration, easier access and use of data, increased productivity, and enhanced efficiencies. With the addition of artificial intelligence into the system also comes the need for added security with new protocols and standards being created to assist with security concerns. Mitel shares some interesting insight into artificial intelligence and how it adds to UC solutions, communication security, and more. Read more here.

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  • Not just rugged tablets – the RIGHT rugged tablets

    Posted 02/01/2019 by Lindsay Draus
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    We’ve all heard about and read about the arguments for rugged tablets versus consumer tablets. Shoot, most have us have even made these arguments to peers and end users alike. Your ScanSource sales rep can tell you that rugged tablets are designed to withstand the torturous environment of the workplace versus the chaotic backseat of the carpool minivan. And, of course, ScanSource offers a full range of Zebra rugged tablets that not only have features such as reinforced screens, durable bodies, and waterproof resilience, they also boast many of the features regular tablets offer, such as bright and vibrant touchscreens, huge collections of apps, and easy-to-carry designs.

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