• How to Talk to Your Customers About When to Upgrade

    Posted 12/14/2018 by Brian Cuppett
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    As technology advances at an exponential rate, it is easier than ever for businesses to fall behind on the technology needed to operate efficiently and effectively. From faster communication to vastly improved security, newer technology can lead to higher returns, increased productivity, and peace of mind. It’s crucial that resellers have regular discussions about upgrades with their customers. These conversations should be rooted in understanding their business objectives so that you can ensure your customers have the most innovative, up-to-date technologies in place to most effectively run, grow and scale their business.

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  • Don’t Change the Channel Podcast: Episode 1, Featuring Meraki’s Kristyn Hogan

    Posted 12/06/2018 by Gabby Giles
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    We’re always thinking of new ways to share knowledge and connect with our partners. Our latest project does just that in an easy-to-consume, sharable format that you can tune into during your morning commute or even during lunch. Introducing the ScanSource KBZ podcast series, “Don’t Change the Channel,” a monthly tech podcast designed to enrich the channel experience for our partners and beyond. The format is simple; we’re inviting influential Cisco experts and other industry folks to discuss hot B2B trends, recent events and the many ways the channel is changing. We’re offering our take on what’s happening in the industry and facilitating debates that will affect the way you think about your practice. Tune in and share your thoughts and suggestions with us on social media!

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  • Another Successful Week of Giving

    Posted 12/06/2018 by Jason Weidman
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    University of South Carolina Athletics has wrapped up another successful Week of Giving, the annual charitable initiative to give back to non-profit organizations in the greater Columbia, South Carolina area. ScanSource has been honored to participate alongside USC student athletes for three consecutive years – volunteering with organizations like the Ronald McDonald House, Salvation Army, and Palmetto Children’s Hospital in Columbia. This year, ScanSource employees packed and prepared boxes at Harvest Hope – one of South Carolina’s largest food banks serving 20 counties and 27 million meals across the state – and sorted donated clothes at the Salvation Army, which will go to families and individuals in need.

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  • Working on Digital Transformation to Evolve Your Enterprise

    Posted 11/29/2018 by Stephen Brown
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    If you told me 20 years ago humanity would be looking through the doorway to a digitally transformed world, I might have laughed to myself and said not a chance. Maybe in a hundred years, but never in a few short decades, would we be seeing autonomous cars, virtual reality, humanoid robots, and handheld computers and devices interconnected and communicating with each other all over the world. Ironically, though, nothing could be farther from the truth.

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  • Get on the FASTPATH: Q&A with Chris Hyslop, Business Development Executive, Cisco Collaboration

    Posted 11/12/2018 by Gabby Giles
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    With more than two thirds of the world’s workforce opting to work away from the office at least one day each week, the need for reliable, dynamic collaboration tools has never been higher. Lucky for those interested in selling these transformative technologies, Cisco has developed and recently improved the industry’s most innovative solutions for collaboration. Cisco Webex is an all-encompassing solution suite that allows customers at a wide variety of business models (voice customers, voice and video customers, AV integrators) to deploy meeting solutions to expand and profit from their practice.

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  • Have Nine Minutes to Learn About Cisco Security Solutions?

    Posted 11/01/2018 by Gabby Giles
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    The way that we work has changed; our security needs to change too. That is the premise, as ScanSource Security pro Ian Thompson recently led a three-part ‘webinine’ series that walks through Cisco Security offerings and capabilities and take a unique look at how the cloud can provide the security you need in this new world. This unique series is full of useful information that takes just nine minutes 27 minutes in total to share. Listen in!

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  • Best practices when integrating POS with hardware

    Posted 11/01/2018 by Caroline Gooding
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    It can seem like the retail environment changes daily. As you consider how overwhelmed your customers may feel as they strategize about reacting to these changes, remember ScanSource has the point-of-sale experience that can simplify this process. We also offer the resources needed to create POS solutions that boost your business—and your customer’s business, too. Learn more below.

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  • ScanSource 1COMM Solution Summit Highlights Key Areas for Growth in 2019

    Posted 10/26/2018 by Jennifer Clark
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    If you’ve attended more than one ScanSource event then you’ve probably noticed a few consistent themes: great food, engaging networking opportunities, enjoyable entertainment, unique locales, and outstanding content related to global technology solutions.

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  • Migration Season has Begun!

    Posted 10/24/2018 by Samantha Melton
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    Time to Migrate Your Customers to MiCloud Connect or MiVoice Connect We interrupt this blog post to bring you a very important and timely message. One that concerns you and your customers… Your attention is required - this season – on the migration of your customers’ phone systems to Mitel. ALL MITEL SYSTEMS 14.2 AND BELOW SYSTEMS, ALONG WITH TOSHIBA PRODUCTS, ARE GOING END OF LIFE IN DECEMBER 2019. There’s no need to hit the panic button just yet, but only if you get s...

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  • Clinical mobility is mission critical to the future of healthcare

    Posted 10/22/2018 by Kristen Baker
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    The fast-changing picture of worldwide healthcare is daunting. Costs keep rising, with no apparent end in sight. The challenges facing healthcare are causing incredible stress to all involved in this marketplace, including institutions and the communities in which they exist, their staffs, and their patients. Currently available resources and methods may not be sufficient to deal with these challenges. An important part of the solution is improved technology that can stop the bleeding, before global healthcare suffers even further.

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  • Simplify Your Huddle Room Deployment

    Posted 10/12/2018 by Angela Diamantis
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    In today’s global corporate environment, collaboration is essential for productivity and innovation. In order to successfully deploy a reliable and intuitive end-user friendly huddle room, there are a couple of key points you should take into consideration.  —Source equipment that is professional grade but also easy to install.  —High quality audio is mandatory. Poor audio is the biggest reason why meetings fail.  —Meeting participants expect high-resolut...

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  • Get on the FASTPATH: Q&A with Chris Blackwell, Vendor Business Manager, Cisco Security

    Posted 10/12/2018 by Gabby Giles
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    Benjamin Franklin once said, “In this world nothing can be said to be certain, except death and taxes,”—we believe that if he were still alive today that he would add cybersecurity attacks to that list. Security attacks are prevalent in every industry and often take different forms making them difficult to keep up with. Malware, phishing, SQL injections, zero-day exploits and many other forms of attacks threaten businesses of all sizes and routinely get in the way of normal business functions.

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  • Why customer relationships and experiences are now top of mind... for every business

    Posted 10/10/2018 by Casey Huffling
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    Call it customer experience, or the trendier CX. It really doesn’t matter. What matters is that the experience a business creates for its customers is increasingly important to its bottom line.

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  • The Importance of Networking and Infrastructure in Your Next Communications Deployment

    Posted 09/27/2018 by Cory Shehan
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    For many partners who sell into the UC, CC or video space, selling networking and infrastructure solutions might seem like a daunting task. This segment spans a wide range of components – from routers and Wi-Fi to battery backup and gateways – all of which are critical to successful communications deployments. Want to be a trusted advisor to your customers about these technologies? What questions should you ask to get the conversation started?

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  • All You do is Win, Win, Win! With ScanSource and Mitel’s Beyond Expectations program

    Posted 09/26/2018 by Samantha Metlon
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    What would you say about a program that gives you the tools and insight to help you be more successful, and then rewards you for that success? And we’re not talking mere trinkets you understand. We’re talking about legendary parties, thousands of dollars in marketing, and business-building trips to some of the most amazing destinations in the country. Would you say a program like that goes beyond expectations? So would we… in fact, we have!

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