• It’s time to ho-ho-hone your customer experience for the holidays

    Posted 11/01/2019 by Wendy Thacker
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      Although the holiday season often is called the “most wonderful time of the year,” the truth is it can bring stress along with the fruitcake and festivities. From delayed flights and lost baggage, to the mad dash of people swarming the stores, to the unexpected kitchen injuries that can occur when there actually are too many cooks in the kitchen—the tension can mount. As you begin preparing your holiday to-do list, find out how the travel, retail, and healthcare industri...

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  • How Mobility is Radically Changing Healthcare

    Posted 09/12/2019 by Nell Alverson
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    Healthcare risks are frightening. A baby is misidentified at birth, or when being discharged from the hospital to go home. A patient is given the wrong medication, and has an allergic reaction. A message doesn’t get from the medical staff to a doctor in sufficient time to deal with an emergency. These are only three of the risks that can be reduced in—or even eliminated from— today’s healthcare settings, simply by using the right barcode scanner. But how do you choose the right scanner for your customer? Looking at how they’ll be employed is a good place to start.

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  • Evolution of Tablets in the Workplace

    Posted 09/01/2019 by Kristin Hill
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    When you consider all of its attributes, it’s no surprise the tablet is increasingly finding itself the star of modern workplace solutions. First of all, you just can’t beat the price. The simple tablet easily takes the place of expensive and cumbersome electronic hardware such as CPUs, laptops, scanners, and cameras (just to name a few); plus, updating software is as easy as downloading an app. And who could forget the tablet’s environmentally-friendly attributes—such as turning media like paper and ink into extraneous supplies? But perhaps it’s the fact that it can go wherever the user goes, instantly transporting information with the tap of a finger that makes the tablet the ultimate champion in workplace solutions. In fact, the only challenge a tablet seems to have is how tough you can make it and still enjoy its long list of conveniences.

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