Posted 10/11/2018 by
Call it customer experience, or the trendier CX. It really doesn’t matter. What matters is that the experience a business creates for its customers is increasingly important to its bottom line.
Posted 08/01/2018 by
There’s no constant like change—especially where technology is concerned—and the OS LTE migration proves it. So, it’s time for your customers to loosen their firm grasp on their legacy devices, because holding onto these products can hold them back. But, the good news is change doesn’t have to disrupt business.
Posted 06/02/2018 by
Increasingly, we live in an on-demand environment, as more and more of what we need—or, at least, want—can be purchased and delivered so quickly. To be successful, our work lives are no different. When we need something, we need it NOW.
Posted 05/03/2018 by
If you’re a reseller in the retail environment, you probably already know this, but it bears repeating: shoppers’ expectations continue to rise exponentially, and it can be extremely difficult to keep up. They want a better and better customer experience, and they’re willing to shop wherever they find it. That’s why it’s key that the retailers to whom you sell continue investing in their physical stores—in addition to improving their online presence.
Posted 11/02/2017 by
Tagging substandard food while it’s in transit, so it can be removed from the supply chain before it causes illness. Pushing buttons to restock your pantry. Pickup, packaging, and shipping without a trip to the post office. Complete all of these tasks, and more, thanks to the IoT (Internet of Things). But, is your company ready to tackle the changes caused by the IoT, which some are calling the next internet revolution?