ScanSource Communications Adds Plantronics Software-As-A-Service to Solution Offering
: Melissa AndrewsTitle
: Public Relations ManagerPhone
: Greenville, SC - Worldwide HeadquartersDate
: Thursday, October 13, 2016
ScanSource Communications, a leading global provider of communications products and a sales unit of ScanSource, Inc., [NASDAQ: SCSC], now offers Plantronics Software-as-Service (SaaS), Plantronics Manager Pro. This cloud-based software subscription service gives resellers access to easy-to-use tools to help their end-user customers manage their audio communications devices. This new offering allows resellers to leverage the SaaS model to expand their recurring revenue streams while providing complete communications solutions.
Plantronics Manager Pro uses a cloud-based architecture with reporting tools to provide new information for a more collaborative UCaaS experience. The subscription software service will allow IT and contact center managers to oversee audio communication devices and gain insights from voice interactions. Plantronics Manager Pro uses analytics to turn a headset into a data aggregation tool – improving customer service at the point of interaction.
“As a longtime partner of Plantronics, we are proud to lead and support our customers in this new suite of Plantronics communications solutions,” said Brian Cuppett, vice president of merchandising for ScanSource Communications. “This one-stop solution for audio device management, monitoring and user support will allow our resellers working with C-level and IT decision makers to provide valuable insights into their systems and grow their own recurring revenue.”
Plantronics Manager Pro is currently available in the United States. For more information on ScanSource Communications, please visit www.scansourcecommunications.com.
About ScanSource, Inc.
ScanSource, Inc. (NASDAQ: SCSC) is a leading global provider of technology products and solutions, focusing on point-of-sale, barcode, physical security, video, voice, data networking and technology services. ScanSource’s teams provide value-added solutions and operate from two segments, Worldwide Barcode, Networking and Security and Worldwide Communications and Services. ScanSource is committed to helping its resellers and sales partners choose, configure, and deliver the industry’s best solutions across almost every vertical market in North America, Latin America, and Europe. In August 2016, ScanSource entered the recurring revenue telecom and cloud services market through its acquisition of Intelisys, the industry’s leading technology services distributor. Founded in 1992, ScanSource is headquartered in Greenville, South Carolina and was named one of the 2016 Best Places to Work in South Carolina. ScanSource ranks #685 on the Fortune 1000. For more information, please visit www.scansource.com.