ScanSource VirtualTechnician®
Set a New Standard in Customer Service
The new ScanSource VirtualTechnician remote monitoring tool helps you identify trouble before it happens. It's a 24/7 solution that keeps you informed about your customer's POS systems so that you can build a proactive help desk and deliver support when it's needed -- not when it's demanded.
IBM SurePOS 545 Promotion – through September 30, 2008: Virtual Technician will help you create a world-class support organization . . . . . and you’ll get an IBM SurePOS 545 demo for FREE! Click here to find out more!
“With ScanSource VirtualTechnician we are able to deliver even better support through the anticipation of issues,” Don Capman, president of JD Associates.
Download the amazing story of JD Associates and a major enterprise retail customer.
“ScanSource VirtualTechnician provides peace of mind, ensuring we are always there for our customers and are able to keep a close eye on the systems they have invested a lot of time, energy and money into.” Mike Warren, DCRS
Download the story of how DCRS has saved their customers time and money while improving their own productivity.