TECHNICAL SUPPORT
Our experienced, trained team of technical experts brings years of industry experience and is here to serve you, our partner. With a combined tenure of over 170 years in the POS and Barcode business, these highly qualified engineers provide quick, accurate answers to all types of product questions. From pre-sale support to post-sale installation assistance, our team is standing by with the knowledge and expertise you need. And because we have the the answers you need, , you won’t be stuck on hold so you can get back to business quickly.
To contact our Technical Support team, dial 800.944.2439, from 8:30 am to 8 pm EST.
SOLUTION CONSULTANTS
Interested in pre-sale support? Need help creating a complete solution for your customer’s unique needs? Tap into our group of experienced Solution Consultants. These highly trained professionals are subject matter experts dedicated to helping you create complete, custom solutions in select areas of high-growth technologies and vertical markets, including:
- Healthcare
- Mobile POS
- Mobile Managed Service |
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- Field Service
- Payment Processing
- Wireless Infrastructure |
To contact a Solution Consultant, dial 800.944.2439, Ext 4016.
TECHNICAL KNOWLEDGE PORTAL (TKP)
Need a quick answer about a product or assistance with installation? Working after hours and need support? Check out the ScanSource Technical Knowledge Portal. This robust tool provides extensive technical information, serving up quick answers to your questions. With an extensive database of product information, the TKP provides:
- Pre-sale information on most products sold through ScanSource POS and Barcode
- Comparisons of similar products to help you find the right product for your application
- Massive pools of knowledge to help solve many installation and post-sale issues
- Availability 24 hours a day, 7 days a week
Bookmark the TKP in your browser today at support.scansource.com, or you can always find it on ScanSource.com under the “Support” tab.
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