A ZebraCare Depot service agreement is a cost-effective way to plan and budget for your annual maintenance expenditures. And, your back-to-factory coverage ensures that trained Zebra technicians will bring your printer back to factory specifications every time.
Zebra offers four levels of depot service to meet your specific needs:
ZebraCare Depot Standard- The standard ZebraCare Depot package covers all labor and parts (excluding printheads, accessories, and batteries), cleaning and adjustment, and preventative maintenance at no additional cost – with a three- to five-day turnaround.
- ZebraCare Depot Advantage- ZebraCare Depot Advantage includes all the features of the ZebraCare Depot Standard package PLUS a two-day or better turnaround on all corrective maintenance. And FREE firmware upgrades upon request.
- ZebraCare Depot Advantage Overnight- All the features of ZebraCare Depot Advantage, plus free next-day return shipping.
- ZebraCare Depot Advantage Plus- With ZebraCare Depot Advantage Plus, Zebra will maintain a pool of up to 6 percent of your inventory at our facility for same-day exchange and free overnight shipping. Repaired units are returned to your inventory for future replenishment needs. Includes monthly activity reports.
Comprehensive Coverage is also available on all printers. This optional coverage addition will upgrade the warranty to include printhead coverage, physical damage or abuse, and eliminate unexpected charges for repairs not covered under the standard agreement.
Battery coverage is available upon request. Please contact your sales rep for a custom quote.