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 Fast food, fine dining, and casual theme restaurants, along with hotel and motel establishments represent just a sampling of the hospitality organizations that use touch technology to improve service. For hospitality applications, touch is the most natural interface between people and technology.
From customer self-service food order entry to tourist information in a hotel lobby, public-access hospitality systems have to provide accurate information-fast. In a kiosk, the interface has to be direct, efficient, effective, and, most of all, so intuitive that it makes every user an instant expert. So it's no wonder that touch-enhanced applications are found in hotel lobbies, restaurants, movie theaters, and a host of other public access locations around the world. And, given the inherent stability and reliability of Elo's touch technology, it's not surprising that our touchscreens are the driving force behind this lucrative and expanding market.
Point of sale (POS) is the most widely accepted touch-based application in the hospitality market. In an industry where employee turnover is high, simplifying POS operation has resolved a major issue. An Elo touchmonitors's natural, direct interface helps reduce training time and operator error. A touch-enabled, graphical user interface enhances time-sensitive operations from the reservation area to the kitchen. Touch-based systems do much more than speed up customer processing: more and more full-service hotels, restaurants, and fast-food chains are using their touch-based systems to capture and analyze detailed transaction data, while building a comprehensive customer database to help them better manage their businesses. Today, one touch-based system can analyze counter, delivery, and eat-in information, timekeeping, labor scheduling, inventory control, management reporting, accounting, promotions, and marketing. The results: a speedier, more organized service, and happier customers who keep coming back.
Recommended products for the Hospitality Market:
- Desktop: 1215L, 1229L, 1515L, 1529L, 1715L, 1729L, 1725L, 1915L, 1925L
- Rear Mount: 1537, 1739L, 1939L
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