Partner Rewards Program and End-User Reporting
Please remember that Business Partners receive IBM Partner Reward Dollars based on their revenue and their IBM PartnerWorld membership level. This is based on the conditions outlined in the Business Partner contract and INCLUDES providing us with End-User Reporting. If you have questions about EU Reporting or you are not sure how to submit this information to us, please contact Lisa Lawter at ScanSource at 864-286-4475 or via email at Lisa.Lawter@scansource.com.
TCO TOOL and ROI CALCULATOR
Please click here for a copy of the IBM TCO Tool and the IBM ROI Calculator. Please contact your ScanSource sales rep with any questions.
Replay Information for Monthly BP Calls
Please visit this IBM website for monthly replay information.
Firmware Update for the SurePOS 566 Model
Please visit this IBM website to download the upgrade for the touch screen and service processor firmware in the SurePOS 566 Model.
Web Resource Guide
Please view this Web Resource Guide for quick links to IBM sales & product information, retail industry information, communications and collaborations, marketing resources, PartnerWorld, education, technical support, and independent software vendors.
Machines Withdrawn from Maintenance
Please view the IBM Maintenance Services Withdrawal List for the machines that have been withdrawn from maintenance and the effective dates of withdrawal.
What does "IBM Factory Sealed" mean?
The term Factory Sealed means that if you are returning a unit, that it must be returned as it was originally packaged and shipped and the containers are still sealed with the original shipping seals. None of the seals that close the boxes can be broken/opened. Basically, the boxes should have never been opened and are still in the same condition as they are in the screenshot below:
